Policies

Terms & Conditions
Payment Policy

No payment is required at the time of booking, but we do require credit card details to secure your booking. Your credit card will not be processed until you arrive or if the cancellation policy applies.

Cancellation Policy
If your plans change for some reason, we do understand, and ask that you let us know as soon as possible. Failure to advise us may incur a charge. We require 48 hours notice of a cancellation, or a charge of one night's accommodation may be made. Not showing up at all may incur a charge of one night's accommodation. Any change to a confirmed reservation on, or within 48 hours of your arrival may incur a charge.

Child Policy
Children under age of 2 years or less are free if extra bedding is not required. Any child requiring extra bedding will be charged at the extra person rate.
Baby cots and high chairs are available on request. An extra charge may apply.

Smoking Policy
Smoking is not permitted in all units. If smoke is detected inside a unit there will be a charge to restore the unit to its non-smoking status.

Tariff / Loss/ Damage Policy
The tariff quoted is for the unit only and any damage to room furnishings and fixtures or theft of motel property will be charged for.

Visitor / Noise Policy
Visitors are welcome, however visitors are required to depart by 10pm, and out of respect for other guests we request that noise is kept to a minimum after this time also.  Visitors are asked to park on the street outside our entrance.

Bedding Requests
Bedding configurations are on a request basis only and subject to availability. Whilst we will do our best to meet your requirements, we cannot guarantee your requested bed type.

NB:Rates valid until 30th June 2017
Unit Rates apply for Special Events

 
 
 

Standard Studio

Super King, Queen or two King Single beds with electric blankets, ensuite bathroom with shower. Tea and coffee facilities, microwave and fridge, iron, ironing board, hairdryer and heater.


 
 

Access / Disability Studio

Purpose built access/disability studio with a Queen bed with electric blanket (or two Single beds). Open access bathroom/shower. Tea and coffee facilities, microwave and fridge, iron, ironing board, hairdryer and heater.

 
 

Superior Spa Studio

Super King or two King Single beds with electric blankets, ceramic cook top, microwave, fridge, tea and coffee facilities, iron, ironing board, hairdryer and heater. Ensuite bathroom with shower over spa bath.

 
 

One Bedroom Executive Suite

Lounge area in main room with 2 lounge chairs & ottomans. Queen bed in a separate bedroom with electric blanket. Kitchen facilities with ceramic cook top, microwave, fridge, Single bed in lounge on request.

 
 

One Bedroom Unit

Super King or Queen or two King Single beds in lounge/kitchen area. 2 Single beds in separate bedroom, all with electric blankets. Ensuite bathroom with spa bath and separate shower.

 
 

Two Bedroom Unit

Super King bed and 1 Single bed in main bedroom, 2 Single beds in second bedroom, all with electric blankets plus fold-out couch in spacious lounge/kitchen/dining area.

 
 
 
 
 
 
 

How to find us

1 Richmond St
Whitiora, Hamilton 3200

 

How to reach us

Phone: 0800 235 528 or 07 838 1234
Fax: 64 7 838 1244
Email: stay@bellavistahamilton.co.nz